Refund Policy

When and how you can get a refund.

Last updated: 26 July 2026

Did It Work is a service of Silver Stag Tech. Payments are handled by Paddle.com, our Merchant of Record, and refunds follow Paddle's standard refund policy.

Change-of-mind refunds

You may request a full refund within 14 days of your purchase if you change your mind, in line with Paddle's standard policy. We do not treat sales as final and place no unreasonable conditions on this.

How to request a refund

Requests are handled by Paddle. The quickest way is to use paddle.net, where you can look up your order and request a refund directly. You can also email us at support@diw.run and we will help.

Your statutory rights

This policy is in addition to any refund or cancellation rights you have under applicable consumer law, which are not affected by the above.